Practical
Every design project has a contract.
You can read our standard MSA (Master Services Agreement) here.
The MSAs are tied to SOWs (Statement of Work) that either have a fixed price arrangement or a time & materials arrangement.
We ask for a 30% advance on all arrangements.
You can find a template for an SOW for a design project here.
We generally work with clients from Europe, but we also have clients in the US.
Johan (founder of Obra) works from the GMT -6 timezone in Mexico City and is generally available every weekday from 14:30 CET, often times earlier.
He visits Belgium a few times per year and is keen to meet clients in real-life to build up the client-agency relationship when possible.
In our project work, we generally work with European freelance collaborators to ensure availability during the European work day.